Booking terms and conditions

First, you contact us by email or WhatsApp to let us know when you are going to travel;

Inform us which package you want;

If your trip is personalized or includes more destinations, you will need to wait for our quote;

Once you receive your quote, you can make the payment;

If there are a few months left before your trip, we can split your payment into small monthly payments up until the date of your trip. This will give you more financial comfort;

The payment method depends on which country you are in

The currency is EURO or Dollar, depending on the travel package.

Final payment is generally due 25 days in advance of the tour, depending on the chosen Travel Package. These payments are due in their office or submitted online 25 days prior to the departure date. If reservations are made less than 25 days prior to departure, payment in full is often required at the time of booking. If final payments are not received on time.

Cancellations, Changes & Refunds

Each package agency has its own cancellation policy – ​​please contact them for details. In general, if cancellation is received in writing by SouthAmerica.travel’s partners not less than 45 days prior to departure, your payment will be refunded, less 20% (minimum USD 250) per person of the full package price, as well as any non -refundable items. If you must withdraw or make a change 45 days or less prior to departure, the following fees generally apply:

45 Days to 31 Days: prior to departure 35% of total

30 Days to 26 Days: prior to departure 50% of total

25 Days to Day of Departure: 100% of total (100% thereafter)

If you cancel after purchase and before the periods described above, the company will be responsible for 120 EUR per package purchased for administrative fees.

Please note that cancellation of airfares depends on the rules of the airlines themselves. And you will be notified at the time of purchase. The same goes for travel insurance.

For any question